Elegant gold and brown handwritten-style logo reading 'awaken therapy' on a black background.

Privacy Statement

Awaken Therapy Center (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase digital products, sign up for our email list, or engage with our therapy services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

  • Name, email address, phone number, and mailing address

  • Payment information when purchasing products or services

  • Health-related information only if voluntarily provided for therapy services

B. Automatically Collected Information

When you interact with our website, we may collect:

  • IP address, browser type, and device information

  • Website usage data through cookies and analytics tools

2. How We Use Your Information

We use the information we collect to:

  • Provide products, digital downloads, and therapy services

  • Process payments and fulfill orders

  • Send requested resources, including free downloads and guides

  • Respond to inquiries and customer service requests

  • Send marketing communications (only if you opt in)

  • Improve website performance and user experience

3. Sharing Your Information

We never sell or rent your personal information. We may share data with:

  • Service Providers: For payment processing, email campaigns, or website hosting

  • Legal Compliance: If required by law, court order, or government request

4. Your Privacy Choices

You have the right to:

  • Access & Correct: Request a copy of the information we have about you

  • Opt Out of Marketing: Unsubscribe from emails at any time

  • Delete Your Data: Contact us to request data deletion

To exercise these rights, email us at: admin@awakentherapy.org

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Analyze website traffic and improve user experience

  • Deliver relevant ads and content

  • Store your preferences

You can disable cookies in your browser settings, but some site features may not function properly.

6. Digital Products & Therapy Services

Digital Downloads

When you purchase or access free downloads, we collect only the information necessary to deliver the product and communicate updates.

Therapy Services

For clients using our counseling or therapy services, additional personal and health-related information may be collected. This information is protected under HIPAA and other applicable privacy laws.

7. Data Security

We implement reasonable safeguards to protect your personal information, including encryption and secure servers. However, no system is 100% secure, and we cannot guarantee absolute protection.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them. If we discover we have collected information from a minor, we will delete it promptly.

9. Third-Party Links

Our website and resources may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Awaken Therapy Center

📍 Oakland, CA

📧 admin@awakentherapy.org

🌐 https://awakentherapy.org